Privacy Policy
This Privacy Policy was last updated on 01.11.2025
This Privacy Policy explains how www.florinabuda.uk (“we”, “us”, “our”) collects, uses, stores, and protects your personal data in accordance with:
- UK GDPR & Data Protection Act 2018 (United Kingdom)
- EU General Data Protection Regulation (EU GDPR)
We are committed to safeguarding your privacy and complying with all applicable data protection laws.
1. Introduction
Our website uses cookies and other related technologies (for convenience, all technologies are referred to as “cookies”). Cookies may also be placed by third parties we work with. In the document below, we inform you about the use of cookies on our website.
2. Personal Data We Collect
We may collect and process the following data:
- Full name
- Email address and phone number
- Billing and company details (for business clients)
- Payment information (processed securely by third-party providers)
- IP address and browser identifiers
- Device and usage information
- Marketing and communication preferences
We do not intentionally process sensitive personal data. Any such data provided accidentally will be deleted.
3. How We Collect Data
We collect personal data through:
- Website order forms
- Contact forms
- Newsletter subscription forms
- Email or live chat communication
- Cookies and analytics services
- User account registration (if applicable)
4. Purposes of Processing
We use personal data for:
- Providing and delivering our services
- Processing orders and payments
- Customer support and communication
- Sending marketing communications (with consent)
- Improving website performance and security
- Legal, financial, and tax compliance
- Protecting against fraud and abuse
5. Legal Basis for Processing
| Purpose | Legal Basis |
|---|---|
| Contract performance | Art. 6(1)(b) GDPR |
| Legal obligations | Art. 6(1)(c) GDPR |
| Consent | Art. 6(1)(a) GDPR |
| Legitimate interest | Art. 6(1)(f) GDPR |
These legal bases apply under both UK GDPR and EU GDPR.
6. Data Sharing
We may share your data with:
- Web hosting providers
- Payment processors
- Email marketing platforms
- IT and technical support providers
- Government authorities, if legally required
Where data is transferred outside the UK/EU, we use legally-approved safeguards such as Standard Contractual Clauses (SCCs) and other required mechanisms.
7. Data Retention
| Data type | Retention period |
|---|---|
| Order & billing data | 10 years (legal requirement) |
| Account information | Until account deletion |
| Marketing consent data | Until consent withdrawal |
| Warranty / return information | Warranty period + 3 years |
8. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- File a complaint with a supervisory authority
UK: Information Commissioner’s Office (ICO) www.ico.org.uk
9. Data Security
We use appropriate security measures, including:
- SSL/TLS encrypted communication
- Password and access control systems
- Antivirus and anti-malware protection
- Secure backups
- Server and network monitoring
- Technical and organisational controls
- Regular security audits
In case of a data breach, affected users and authorities will be notified where required by law.
10. Marketing Communications
We only send marketing emails with your explicit consent. You may unsubscribe at any time via the link in our emails or by contacting us directly. We do not sell or rent email lists to third parties.
11. Cookies
Our website uses cookies for:
- Website functionality
- Traffic analytics
- Personalised content and advertising
More details are available in our separate Cookie Policy.
12. Children’s Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect data from children.
13. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the new “Last updated” date.
14. Contact Us
For privacy questions, data access requests, or complaints:
Emai: florinabuda.mua@gmail.com